Key Responsibilities:
Handle customer inquiries and resolve issues efficiently.
Provide product/service information and guidance.
Process orders, returns, and exchanges.
Document customer interactions in the system.
Escalate unresolved issues to the appropriate department.
Requirements:
Excellent communication and problem-solving skills.
Previous customer service experience is a plus.
Ability to work in a fast-paced environment.
Proficient in computer systems and CRM software.
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