Digital Marketing
Digital Marketing Manager Full Time
Applications have closed
“VACANCY ANNOUNCEMENT” Digital Marketing Manager for Diagnostic Center in Tangal, Kathmandu.
-Details:
*Position: Digital Marketing Manager
*Salary: Negotiable
*Location: Tangal, Kathmandu
*Education: bachelor complete
*Education: 4 years of experience as a Digital Marketing Supervisor in Healthcare or any relevant industry
-Key Responsibilities:
1. Team Management;
• Lead and supervise customer care team and Phlebotomists from branches; Kathmandu,Butwal, Bhairahawa, Ghorahi, Pokhara, Dhangadi, Chitwan. Mahendranagar, Lalitpur, Gulmi and Arghakhachi.
• Address concerns raised by customer care executive and Phlebotomists and give solutions.
2. Home Collection Operations;
• Oversee the entire home collection service process, ensuring timely bookings, sample collection, and high customer satisfaction.
• Collaborate with customer care staff for booking management and resolve any issues related to the booking system.
3. Customer Care Oversight
• Monitor customer care activities, including customer inquiries through phone, WhatsApp, and Messenger via the Social app.
• Check daily feedback calls to random patients are conducted and recorded, addressing service gaps as needed.
• Troubleshoot and resolve issues related to the Sociar app by identifying problems and communicating with the YAJ team.
4. Campaign Requirements Management:
• Collect campaign requests from the Sales teams from all branches of NPL all over Nepal via the campaign request form for social media posts. banners, or graphic designs.
• Review and approve all content related to social media and campaigns before posting or printing.
• Coordinate with the printing pres team after final design is ready.
5. Digital Marketing and Branding Collaboration;
• Work with the branding retainership team to re-design National Path Lab’s existing branding and marketing materials.
• Collaborate with the digital marketing team and branding team (Curves N Colors) to ensure timely
creation of graphic content.
• Review, verify contents and coordinate with digital marketing team for graphic designs and video post for social media: Facebook, Instagram, YouTube, Reels, Linkedin and TikTok.
• Review all new designs, ensuring alignment with existing branding, and finalize for print.
7. Stakeholder Communication;
• Serve as the primary point of contact for communication with the digital marketing, branding, and web development teams, ensuring al project requirements are communicated and met.
Send your CV at :
[email protected]
9705211823, 9705011823
