“URGENT REQUIREMENT” Payment Recovery Supervisor for FMCG Company in Kalanki, Kathmandu.
-Details: Position: Payment Recovery Supervisor Salary: Negotiable Location: Kalanki, Kathmandu. Education: At least bachelor complete Experience: At least 2-3 years of experience as a Payment Recovery Supervisor in relevant industry.
Job Descriptions :
1. Overall Control of Recovery Process:
o Oversee the entire recovery process to ensure timely collection of outstanding payments.
o Develop strategies and implement best practices to enhance recovery rates.
2. Formulation of SOPs:
o Create and update departmental Standard Operating Procedures (SOPs) to streamline the recovery process.
o Ensure compliance with company policies and legal regulations.
3. Legal Processes for Recovery:
o Manage the blacklisting and legal proceedings necessary for debt recovery.
o Liaise with legal teams to handle complex recovery cases.
4. Customer Follow-Up:
o Establish and maintain effective communication channels with customers to facilitate prompt payments.
o Conduct regular follow-ups to ensure commitments are met.
5. Recovery Projection and Reporting:
o Finalize recovery projections and prepare detailed reports on aging, customer analysis, and overall recovery performance.
o Provide Management Information System (MIS) reports and insights to senior management.
6. Approval of Sales Orders:
o Approve sales orders in accordance with the company’s credit policies.
o Ensure that all sales orders are evaluated for risk before approval.
7. Aging and Dues Management:
o Monitor and manage accounts receivable aging to identify and address overdue accounts.
o Implement strategies to reduce aging and expedite the collection of dues.
8. Bad Debt Provision:
o Assess and make provisions for bad debts in accordance with accounting standards.
o Ensure accurate reporting of bad debt provisions to reflect the financial health of the company.
9. Leadership and Team Management:
o Lead and mentor the recovery team to achieve departmental goals.
o Foster a positive and productive work environment.
10. Customer Visits and Resolutions:
o Visit customers as needed to resolve issues related to payment recovery.
o Develop and implement solutions to improve recovery outcomes.
11. Debtor Turnover Ratio Management:
o Monitor and manage the debtor turnover ratio to maintain a healthy cash flow.
o Implement strategies to reduce the turnover ratio and improve financial stability.
-Qualifications:
• Proven experience in a payment recovery or collections role.
• Strong understanding of recovery processes and legal frameworks.
• Excellent leadership and team management skills.
• Proficiency in data analysis and reporting.
• Strong communication and interpersonal skills.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Willingness to travel for customer visits as required.
